HOW PRE-ORDERS WORK

A Pre-order item allows the client to purchase our most requested items in advance. When Pre-ordering an item from our website, please keep the following in mind:

• Payment is charged immediately at checkout and not when the item ships.

• The pre-order item may arrive at our facility either before or after the Estimated Ship Date posted in the description box.  Pre-order dates listed on our site are based on information we receive from our manufacturers and are subject to change.  

• The listed date may not indicate the exact ship date for your pre-order. The pre-order may complete processing within 10+ business days from the listed date. We will be in contact durng the process, as once orders get placed you have 24 hours to cancel. 

• To ensure faster delivery of your in-stock item(s), it is suggested that you place separate orders: one for your pre-order item(s) and another for your in-stock item(s).

• If your order include multiple pre-order items, they will all be processed and shipped together within the last listed date.
• If shipping was paid originally then you will only pay for shipping once.  We will not charge you again once your Pre-order is ready to ship.

INTERNATIONAL ORDERS:

• If your order includes an in stock item with a Pre-order item your entire order will be shipped within the processing time of the last listed date.

If at any time you need further details, please contact us at houseofshe@gmail.com and we will be happy to assist!